2.27.2013

Week Seven

Hey guys,

So it's ALREADY week seven of work experience at the Spa and today was a great one. Here's what I got up to..

Again, I arrived at 8:50am and got to work cleaning up the pool area. I straightened out the lounging chairs, swept away the leaves (from the OUTDOOR JACUZZI!) and emptied the bins. I was then given a great little device (it opens closed lockers) and was told to clean out the womens lockers. I then restocked on new towels and folded some to make a pyramid of towels for the front desk.

As there were no treatments taking place I mopped the treatment area and replaced burnt-out candles for treatments later on. I then straightened out the Relaxation room ( a room where clients go to relax before/after a treatment) and stocked up on water bottles, fruit and glasses. I then helped one of my supervisors to set up the 'Rasul' room for an incoming client.

The Rasul room is a treatment room in which the client is covered in a herbal mud-like mixture and sat in a steam room until a sudden showering of water washes it all away. The purpose of it all is to open the pores and give your skin a great exfoliation to leave it smooth as a baby's ...

I was given an early lunch during which I chatted to my supervisors and drank a complimentary cup of tea. After this I lit the candles in the treatment areas for the treatment taking place then at 2:00pm. I then stocked up on MORE towels and folded smaller towels for the gym. Afterwards I left for home, looking forward to my next week in the spa.

Till then,
Ciara

2.20.2013

Week Six

Hey guys,

After my week off I got straight back to work in the Spa. Here's what I got up to on my 6th day of work experience:

I arrived on time to work experience at 8:50am. The first thing I did was collect dirty towels from the dressing rooms and fold new towels. I hoovered the reception/door area and mopped the treatment area. Afterwards, I was put on reception duty from 10:30am until 12:00pm but recieved very few calls.

During this time I also collected   &folded more towels and restocked the tea/coffee station. I also made 2 coffees for clients. I broke for lunch at 12:30pm and finished at 1:05pm.

After lunch I lit candles in the treatment hallway and the relaxation room for coming guests. I also straightened up the pool area and again collected & folded towels. I mopped the floor in the ash suite and left for home at 3:00pm.

Till Next week,
Ciara
Maybe I should make this out of the towels next week?


2.07.2013

Week Five

Hey guys,

This week comes as my last week of work experience before my 1 week long midterm holiday. Here's what I got up to..


 I arrived 10 minutes early at a time of 8:50 am this Wednesday morning and got to work unloading dirty towels and restocking the reception area with new towels. I then restocked the gym with new towels and lit candles in the anticipation room and different treatment rooms clients would be using later in the day.

Afterward I checked the changing rooms for old towels and put them in the storage room to be washed. I then hoovered and mopped the reception area and folded more towels for clients to use throughout the morning. At 1:00 pm I sat in the kitchen and ate my lunch with two other members of staff. I am given 1 hour for my lunch time but as I usually do not use it all I get back to work at about 1:30 pm each day.
Today was no different and after lunch I was put on reception duty as I had been throughout the day for shorter periods of time than last week.

 I came across a problem whereby all of my supervisors were either gone or on treatments when a woman was looking to pay for the treatment she'd received earlier that day via laser card. I was unable to to assist her and sought help from one of the salon workers. 

She kindly called my supervisor and upon failing to reach anything but an answering machine left a message to explain the situation. In the end the client left me her name, address and number and later paid over the phone. Problem averted! 

 Later that day I assisted another one of my supervisors in filling up oil bottles and setting up rooms for treatments. I also blew out the candles from that morning and replaced old ones with new as there would be no more clients for the rest of the day. I also restocked the reception area and fridges with tea, sugar, and water. I was free to go home at 3:00 pm.

Till next week,
Ciara