Week Four

Hey guys,

The following is what I got up to this week of work experience. It's not very long as I was on reception duty most of the day which consisted of recurring phone calls and client requests..


On day four, from 9:00am until 1:00pm I was given huge responsibility and was left to man the reception area. This involved me answering phone calls, taking messages and dealing with incoming and outgoing clients. During this time I encountered some problems, complaints regarding a broken hot tub or queries that I didn't know the answer to. But, luckily I managed and all problems were solved.

After lunch I lit candles and prepared 'the ash suite' for incoming clients. I also hoovered and mopped down the reception area and changing rooms. Throughout the day I folded towels and collected & disposed of old/used ones. I was free to go home at 3:10pm.

Till next week,
Ciara

Week Three

Hey guys,

I arrived nice and early at a time of 8:45am to my third day of work experience at the spa. Here's what I got up to throughout the course of the day..

Firstly, I hoovered the Gym and wiped down all machinery, mirrors and glass. I then hoovered out the one of the treatment rooms, called 'the relaxation room' and neatened it up. I restocked the room with glasses and candles. Afterwards I mopped the treatment area and stocked up the Gym's water machine with cups.

After lunch I Hoovered and mopped the reception area. I also helped to maintain the reception area by stocking up the coffee & tea station and washing some dishes in the staff kitchen. Throughout the day I interacted with the customers, getting them towels and assisting them with any help they needed. It was a quiet day at the Spa as no treatments were taking place.

That's all for this week,
Ciara

Week Twoooooo

Hey guys,

So this week I returned to the fabulous spa for my second day of work experience.  It provides swimming facilities, treatment rooms for waxing, massages and day spa packages. There is also a Gym, Pilates room, and a hairdressers. Personal training and swimming lessons are also provided in the Spa.

I began day two of work experience at an earlier time of 9 o clock. My first job was to hoover the gym and wipe down the machines. When I finished I lit candles in the relaxation room and got another treatment room ready for a client. Afterwards, I was shown how the reception area works. I was shown how to book appointments and deal with payments and clients when they arrived. I then wiped down the glass and mirrors in the Gym.

Throughout the day I collected towels from the changing rooms and other areas. I brought these to a back room and replaced them with packages of fresh towels. I then folded these and stocked up the reception desk regularly. I cleaned up the pool area, neatening relaxation chairs and sweeping up the leaves that had blown in from the outdoor JACUZZI area! 

Lunch:
At 1:00pm I had my lunch. A staff kitchen is provided for the staff although that was closed this week so I ate in the staff kitchen at reception with one of my supervisors. We get along very well and I learnt about the college courses and degrees needed for this kind of job. When lunch was over I was introduced to another one of my main supervisors, Rob. He is qualified in giving treatments and personal training.

From 2:00pm until 3:00pm I was left to man the reception desk. This was a huge responsibility and my supervisors counted on me as they dealt with treatments. During this time, I answered phone calls, made coffees for clients, took down messages and dealt with payments. I also washed dishes and cleared tables. My supervisors returned and I was free to go at 3:10 pm.
 Day two of my work experience at the Spa was no less enjoyable than the last and I am eager to return in a weeks time!

New Day, New place

Hey guys,

This week I started my second placement of work experience. This placement will be slightly shorter than the last, continuing for 8 weeks, rather than 10. I started my day off at a later start, making my way in to my new work place for a lovely time of 10am. I met up with the Hotel's Human Resources manager in her office and recieved a uniform. I was then brought over to the Spa and introduced to the staff.

The spa is beautiful, and I can't wait to spend the next 8 weeks working there. The whole staff was lovely and they took time to show me around the spa rooms and the accompanying gym and pool areas. I was shown a beautiful spa room called 'the suite room' which was fitted with massage tables, a jacuzzi AND it's very own sauna, talk about luxury. I spent my morning folding towels, and helping out with the general upkeep of the rooms.

 



At 1 o clock we broke for lunch and I was brought to the staff cafeteria for my 1 hour break. After eating bucket loads of food and reclining for the hour, we headed back to the spa. During this time I helped one of my supervisors to clean out the treatment rooms which included cleaning out a seaweed bath and setting up massage tables. Before I knew it, 3 o clock had arrived and it was time for me to go.

I thoroughly enjoyed my day in the spa and CANNOT WAIT to go back there again next week.

Till then,
Ciara